Programs that identify individuals who have chosen to work on a full or part-time basis without remuneration in one of the human service fields and which systematically evaluate the skills, talents and personalities of recruited volunteers and match them with human service agencies that need voluntary support.

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Programs that prepare individuals who have chosen to work on a full or part-time basis without remuneration in one of the human service fields for the specific type of volunteer activity in which they are interested. The program includes an orientation to and training in specific roles and responsibilities, and may include information about the general role, functions and policies of a specific agency if the volunteer is aware of his or her placement.

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